Friday, April 23, 2010

One Bite Japanese Grill bites!

I just got bitten by One Bite Japanese Grill. Ouch!

Lunch went wrong when the co-owner of One Bite Japanese Grill suddenly decided to make a suggestion about how to handle children.
Instead of handling the okonomiyaki in the grill, she decided to interfere with parenting.

My two girlfriends and I were trying to get the kids settled down when the co-owner came (I was still standing). She said, "If I may make a suggestion, can you try to calm your kids when they cry so they don't bother the other customers. Because last week your kid was crying and there were customers complained they couldn't eat and hear their own voices."
I was there last week and my girlfriends were not. It was my son who cried and had a temper for less than 10 minutes.

However, as a co-owner of a restaurant, telling that to a customer was inappropriate. No apologies. No smiles. She even said that since there were no customers at that moment, it would be better to tell us in advance so we won't be embarrassed later. She also added that we should control our children, etc...etc..
My girlfriends started to protest and I was getting very angry. She pulled away my chair and told us whether we wanted to stay or leave was up to us. However, pulling away my chair was a sign that she did not want us to be there.

This place clearly does not welcome children. The claimed of child friendly restaurant is a FAKE.
They only have 1 highchair and 2 booster seats since 2007.

As a foodie, I was very disappointed at their treatment to their customers even before I began ordering the food. As a restaurateur, she should know better than to reject paying customers.
As a mother, I was very angry that she tried to tell me how to be a parent.

How sad that she doomed this restaurant.

One Bite Japanese Grill on Urbanspoon

2 comments:

  1. I've been there a couple of times and the food is not that good. With this kind of review, I wouldn't be returning, that's for sure.

    ReplyDelete
  2. The food here is terrible, over priced, and very small portions.

    ReplyDelete